Mon to Fri, 9 am to 5 pm | Evening IOP until 9 pm | (713) 485 4207
In crisis? Call or text 988
FREQUENTLY ASKED QUESTIONS
Find clear, straightforward answers about outpatient treatment, our evening IOP schedule, insurance verification, and confidentiality.
Do I need a doctor or physician referral to be seen at STS?
No referral is required. You can self-refer by calling us directly or submitting an online consultation form. If your primary doctor or therapist referred you, we can coordinate with them with your written consent.
How quickly can I be scheduled for an initial clinical intake?
Our intake team can explain the options for your situation. Please contact STS for current details.
What happens during my very first clinical visit?
Our intake team can explain the options for your situation. Please contact STS for current details.
Can I come in just for an initial clinical evaluation or assessment?
Our intake team can explain the options for your situation. Please contact STS for current details.
What is an Intensive Outpatient Program (IOP)?
Our intake team can explain the options for your situation. Please contact STS for current details.
Can I keep working while attending the Intensive Outpatient Program?
Our intake team can explain the options for your situation. Please contact STS for current details.
What is Peer Recovery Support and how is it different from therapy?
Our intake team can explain the options for your situation. Please contact STS for current details.
Do you treat teenagers or adolescents?
Our intake team can explain the options for your situation. Please contact STS for current details.
Which health insurance plans does STS work with?
Our intake team can explain the options for your situation. Please contact STS for current details.
What if my health insurance plan does not cover behavioral health?
Our intake team can explain the options for your situation. Please contact STS for current details.
Do you offer payment plans for out-of-pocket expenses?
Our intake team can explain the options for your situation. Please contact STS for current details.
Is my behavioral health treatment strictly confidential?
Our intake team can explain the options for your situation. Please contact STS for current details.
Will my employer find out that I am attending treatment?
Our intake team can explain the options for your situation. Please contact STS for current details.
Who has access to my clinical medical records?
Our intake team can explain the options for your situation. Please contact STS for current details.
Our friendly Houston intake team is available Monday through Friday from 8:00 AM to 5:00 PM.