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How to talk to someone you love about getting help

Worried about a partner, parent, sibling or friend? Here is how to start a caring conversation about mental health or substance use.

6 min read | STS Editorial

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Watching someone you love struggle is hard. You may notice changes in their mood, sleep, drinking or behavior and not know how to bring it up. There is no perfect script, but a calm, caring conversation can open a door, even if they are not ready to walk through it yet.

Choose the right moment

Pick a quiet, private time when you are both calm and not rushed. Avoid starting the conversation in the middle of an argument, at a big gathering, or when they have been drinking or using.

A walk, a drive or a quiet coffee can make the conversation feel less formal.

Phrases that can help

  • "I care about you, and I am worried."
  • "You do not have to figure this out alone."
  • "Would it help if I came with you?"

Lead with care, not blame

Start with how much you care, then share what you have noticed using "I" statements: "I have noticed you have not been sleeping, and I am worried about you." Specific, gentle observations are easier to hear than labels or criticism.

Try to listen more than you speak. Let them share what is going on in their own words.

“You cannot make someone get help, but you can make it easier for them to say yes.”

Offer practical help

Getting help can feel overwhelming. You can make it easier by offering to look up options, sit with them while they call, or go with them to a first appointment.

Let them know that many people get better with support, and that asking for help is a sign of strength.

If they are not ready

They may deny there is a problem, get defensive or need time to think. That is common. Stay calm, let them know you are there when they are ready, and keep the door open.

Avoid ultimatums you are not prepared to keep, and try not to make every conversation about the problem.

Take care of yourself too

Supporting someone can be exhausting. Lean on friends, support groups or your own counselor. You cannot force someone into recovery, but you can look after your own wellbeing while you wait.

If you believe they are in immediate danger, call 911. If they are in crisis, you can call or text 988 together.

Written by STS Editorial

This article offers general information, not a diagnosis or individual treatment advice. Your care team can help you understand what is right for your situation. If you are in crisis, call or text 988, or call 911.

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